About Us
Your IT partner, not just your IT provider
KAV Partners was founded on a simple observation: small and mid-sized businesses in London were being let down by their IT support. Either they were too small for the big managed service providers to care about, or they were stuck with a single overwhelmed technician who couldn't keep up.
Built for businesses that outgrow their IT
We started KAV Partners in 2012 because we saw too many London businesses wasting money on reactive IT support that never actually improved anything. Break-fix cycles, spiralling costs, and no strategic oversight.
Our approach is different. We operate as an extension of your team — providing the same level of IT expertise you'd get from an in-house department, but at a fraction of the cost. We proactively manage your infrastructure, align your technology with your business goals, and give you a dedicated point of contact who genuinely understands your operation.
Over 12 years, we've grown from a two-person consultancy to a team supporting over 200 businesses across the UK. Our clients range from 5-person creative agencies to 200-employee logistics firms — and the common thread is that they all needed IT that enabled growth rather than hindered it.
Key milestones
Founded in London to serve underserved SMEs
Expanded into cloud consulting (Azure & AWS)
Launched custom software division for entertainment sector
Reached 100+ actively managed business clients
Opened expanded offices at 85 Great Portland Street
200+ UK businesses under management
How we work
Six principles that guide every decision we make for our clients.
Outcome-Focused
Every recommendation we make is tied to a measurable business result — whether that's reduced downtime, lower costs, or faster growth.
Genuinely Personal
You'll know your account manager by name. They'll know your infrastructure inside out. That's how support should work.
Strategically Proactive
We don't wait for things to break. Quarterly reviews, forward-looking infrastructure planning, and continuous monitoring keep you ahead.
Security-First
From endpoint protection to compliance frameworks, security is embedded in everything we do — not bolted on as an afterthought.
Commercially Pragmatic
We recommend what your business actually needs, not the most expensive option. Right-sized solutions that deliver genuine ROI.
London Rooted, UK Wide
Based in central London with on-site capability across Greater London and remote support nationwide.
The numbers behind the service
200+
UK businesses under management
99.9%
Average client uptime
93%
Client retention rate (5yr)
35%
Average cost saving after cloud migration
Ready to work with an IT partner who delivers?
Let's start with a conversation. No sales pitch — just an honest assessment of where your IT stands and how we can help.